Terms of Service

The Service helps you run orders, stock, shipping (including Nova Poshta), fiscalization (Checkbox), team workflows, and optional production. It is not a full ERP or an omnichannel mega-CRM.

We may change features, limits, UI, and pricing. For paying customers we try to give reasonable notice of material changes via the Service or email, but we do not guarantee notice for beta or free capabilities.

You are responsible for accurate registration data, securing access, and the actions of users in your organization (tenant).

Your customers’, orders’, and integration data belong to your business. You warrant that you have the right to process them and to connect third-party services (Instagram, Nova Poshta, Checkbox, etc.).

We may limit, suspend, or terminate access for Terms violations, suspected abuse, non-payment, security incidents, or legal requirements — with notice when reasonably possible.

Yardly provides software tools only. You alone are responsible for your FOP / legal entity, registrations, licenses, contracts with customers, and all tax and accounting obligations.

PRRO, fiscal receipts, tax rates, ETTN, and dealings with tax authorities are your responsibility (together with Checkbox and your cash-register profile). We are not your tax agent, accountant, or representative before the state.

You process your buyers’ and leads’ data (including Instagram) as controller for your business. You warrant that collection and use are lawful; Yardly processes that data only as a service operator to provide features.

Waybills, shipping, product returns to end customers, and end-customer claims are between you, the carrier, and the buyer. Yardly is not a party to those relationships.

Free and paid plans have limits (orders, team, warehouses, etc.). Exceeding a limit may block creating new records until you upgrade or a new period starts.

Paid subscriptions and add-ons (such as Instagram Inbox) are billed in US dollars (USD) by card via Paddle, an international subscription billing provider. Approximate hryvnia amounts on the site use the NBU rate, are dynamic, and may differ from what your card is charged. Invoices/receipts and payment processing are handled by Paddle as Merchant of Record.

Paid plan activation depends on payment confirmation (usually via webhook). Cancel, pause, and resume are available in-app within Service and Paddle capabilities. Before checkout you confirm acceptance of these Terms in the app.

We may change plan and add-on prices. For paying customers we notify the organization Owner in the app (Billing settings) at least fourteen (14) calendar days before the new price takes effect. The new amount applies to subsequent charges on the same subscription (no mandatory re-checkout). If you disagree, cancel before the effective date — access continues through the already-paid period per our cancellation rules.

Carrier, fiscal, Instagram (via provider), and similar credentials are stored to operate your tenant. Outages, rate limits, and policies of those services are outside our control.

We are not liable for fines, fiscal mistakes, rejected waybills, or third-party account bans unless caused by a proven Yardly software defect within the liability section below.

You must not: probe or attack the Service without permission; infringe others’ rights; spam; circumvent plan limits; resell access without our written consent; or use the Service for unlawful activity.

The Service, Yardly brand, design, and code belong to us or our licensors. You receive a limited, revocable, non-exclusive license to use the Service for your business under your plan.

Your content (products, orders, messages) remains yours. You grant us a license to process it only to provide and improve the Service.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. We do not warrant uninterrupted operation, error-free performance, fitness for a particular purpose, or any specific sales outcome.

You are responsible for backing up critical business data and verifying waybills, receipts, and order statuses before shipping to your customers.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, data, or goodwill.

Yardly’s total liability to you for all claims related to the Service is limited to the amounts you actually paid for the Service via Paddle in the three (3) calendar months before the event giving rise to the claim (or zero if you are on the free plan).

Some jurisdictions disallow certain limitations; then liability is limited to the minimum allowed by law.

We may update these Terms. The new version is posted on this page with an updated date. Continued use after changes means acceptance, unless law requires otherwise.

Questions about these Terms: support.yardly@gmail.com.